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CANTOOL not loading

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(@glennt)
Posts: 50
Member
 

@admin

l have tried these 2 versions 3.2.59 and 3.2.96 and cantool A08, A09 and the last one. l have also upgraded my computer software to windows pro with visual c++ 2015-2019. 

the message l got is :

cant read dll file controlcan.dll 

see picture

 

 


 
Posted : 29/10/2020 9:04 am
(@Anonymous)
Posts: 0
 

@glennt, did you use the latest 3.2.96 version of the software? CANTool is included in the installation file, you select it during installation. If this is how you installed it, what error message do you get? 


 
Posted : 29/10/2020 12:47 am
(@glennt)
Posts: 50
Member
 

@bmgjet 

l have the same problem as Andrew !

microsoft vc90  is that visual studio? or something other?

 

best regards 

glenn 


 
Posted : 27/10/2020 5:44 pm
(@andrew)
Posts: 33
Member
Topic starter
 

I cant thank you enough for the help, this was a refurbished computer, clean with win7 and a link for a win 10 download. My guess is that the win7 and 10 download is for the most minimal versions ? Cheers


 
Posted : 03/12/2019 10:26 am
(@bmgjet)
Posts: 362
Dyno Wizard
 

Sorted, He was missing Mircosoft VC90.


 
Posted : 03/12/2019 5:01 am
(@andrew)
Posts: 33
Member
Topic starter
 

Thank you @bmgjet, PM sent


 
Posted : 02/12/2019 2:06 am
(@bmgjet)
Posts: 362
Dyno Wizard
 

Im unsure then.
Does your dyno computer have access to the internet. I could do some debugging over team viewer.


 
Posted : 01/12/2019 3:27 pm
(@andrew)
Posts: 33
Member
Topic starter
 

In the unhandled exception warning box under details it does show your dyno and can tool as 32 bit, I have a 64 bit system. Perhaps its loading the wrong file? Yes I am using CAN Anylisist chinese copy, it works fine in the other computer (64 bit also)


 
Posted : 01/12/2019 3:11 am
(@andrew)
Posts: 33
Member
Topic starter
 

Yes, deleted all, reloaded from website. Tried delet all replace with copys from good computer, all did not fix.


 
Posted : 01/12/2019 3:07 am
(@bmgjet)
Posts: 362
Dyno Wizard
 

Controlcan is self extracting from Cantool and used to handle the unmanaged code to communicate with CAN Anylisist and Chinese CAN Clones.
Delete it from the folder if you copyied that from another computer since it extracts either a 32bit or a 64bit version depending what it detects your OS is.


 
Posted : 01/12/2019 1:49 am
(@Anonymous)
Posts: 0
 

Did you try to delete everything in c:\ProgramData\YourDynoPlugins and just install the CAN plugin?

I don't know about the Controlcan.dll, but this sounds like a .dll that comes with the CAN tool? 


 
Posted : 01/12/2019 1:32 am
(@andrew)
Posts: 33
Member
Topic starter
 

Update, I did another un install/ re install with the same result. I then took a copy of the yourdyno.config from my working system and replaced the on in the not working system, I now have the CAN tool in my dialog and drop down boxes and can open the setup box. But.... when i click connect a get an error telling me that Controlcan.dll is unable to load because its side by side configuration is incorrect. Any thoughts?


 
Posted : 30/11/2019 8:58 am
(@andrew)
Posts: 33
Member
Topic starter
 

Thanks for the quick reply. I am about to go over the whole process again and see if there is something I have missed. My main concern was that Your dyno knows the .DLL is is in the correct folder but does not use it. If anything comes to light please let me know.


 
Posted : 30/11/2019 5:50 am
(@bmgjet)
Posts: 362
Dyno Wizard
 

No idea. If yourdyno runs cantool should since its built on all the same dependancys.


 
Posted : 30/11/2019 12:43 am
(@Anonymous)
Posts: 0
 

Upon reading your post again it sounds like you have tried the above. I tested just now with version 3.2.55. 

I tried to de-install and install to see if there is something like that, but it loads just fine. Scratching my head here... @bmgjet, do you have any idea?


 
Posted : 29/11/2019 11:51 pm
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