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CANTOOL not loading

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(@admin)
Posts: 1457
Member Admin
 

@glennt, did you use the latest 3.2.96 version of the software? CANTool is included in the installation file, you select it during installation. If this is how you installed it, what error message do you get? 

 
Posted : 28/10/2020 11:47 pm
(@glennt)
Posts: 50
Member
 

@admin

l have tried these 2 versions 3.2.59 and 3.2.96 and cantool A08, A09 and the last one. l have also upgraded my computer software to windows pro with visual c++ 2015-2019. 

the message l got is :

cant read dll file controlcan.dll 

see picture

 

 

 
Posted : 29/10/2020 8:04 am
(@andrew)
Posts: 30
Member
Topic starter
 

Hi yes that's it.  Just go to Microsoft site and download.

 
Posted : 29/10/2020 8:14 am
(@glennt)
Posts: 50
Member
 

@andrew

okay so what can the problem be?

see picture of the version im using.

 

 

 
Posted : 29/10/2020 12:43 pm
(@admin)
Posts: 1457
Member Admin
 

Don't download the plugin, install CANTool via the YourDyno installer. The fact that you list the version of the CANTool indicates you downloaded it rather than installed it with the YourDyno installer?  

 
Posted : 29/10/2020 9:47 pm
(@glennt)
Posts: 50
Member
 

@admin

I have also installed cantool via yourdyno installation as you mention at least 5 times with the same problem.

 

When I installed it on another computer it worked fine. But l can't use that one for the dyno.

 
Posted : 29/10/2020 10:53 pm
(@admin)
Posts: 1457
Member Admin
 

I wonder if there is some crap left in the C:\ProgramData\YourDynoPlugins folder. Can you exit YourDyno and delete everything in this folder and restart the YourDyno installer, select Modify. You can select the CANTool again to only install that (and other plugins you want). No need to reinstall the whole program. 

If this does not help, try to put the attached ControlCAN.dll in the installation folder. It is a bit of a hack, I don't know what your computer is missing. 

 
Posted : 30/10/2020 12:23 am
(@glennt)
Posts: 50
Member
 

@admin

that dosent work either. 

see attached file for my plugins. 

l think it looks good? 

 
Posted : 30/10/2020 12:39 pm
(@admin)
Posts: 1457
Member Admin
 

@glennt, I can log in remotely and try to see what is going on. Find me on facebook at Jostein Fonneland and send me a message

 
Posted : 31/10/2020 3:42 pm
(@admin)
Posts: 1457
Member Admin
 

@glennt or anyone with this problem: 

Download and install this USB CAN program. It works with the CAN adapter and includes the C++ libraries needed. The CANTool will have all the libraries it needs after this install. 

https://www.yourdyno.com/USB_CAN%20TOOLSetup(V2.12).exe

Cheers!

 
Posted : 04/11/2020 11:32 pm
(@glennt)
Posts: 50
Member
 

@admin 

Its workning now so thank you very much  Jostein 🙂 

 
Posted : 05/11/2020 8:44 pm
Jostein reacted
(@glennt)
Posts: 50
Member
 

hi again 

After l updated the windows to 10 pro the egt module dosent work any longer 🤣 

windows cant find drivers for it and there is no drivers available at ecu masters website. 

maybe someone here have a solution ? 

best regards

Glenn 

 
Posted : 12/11/2020 10:32 am
(@glennt)
Posts: 50
Member
 
Posted by: @glennt

hi again 

After l updated the windows to 10 pro the egt module dosent work any longer 🤣 

windows cant find drivers for it and there is no drivers available at ecu masters website. 

maybe someone here have a solution ? 

best regards

Glenn 

l  have got the drivers from ecu master so its working now. 

but l have one more question. 

is there any lower limit for egt temp in yourdyno? 

why im woundering is because yourdyno showing 4800-5200 c and ecumaster showing the 20 c .

 

 

 
Posted : 12/11/2020 3:41 pm
(@admin)
Posts: 1457
Member Admin
 

You don't need any drivers from ECUMaster to read the ECUMaster EGT module via YourDyno. Not sure I understand what the problem was earlier? Did you mean your ECUMaster USB to CAN adapter? Anyway, good it is connected now. 

If the readings are wrong, check the settings in the CAN channel definition. Maybe big endian/little endian or something like that. 

 
Posted : 12/11/2020 10:18 pm
(@glennt)
Posts: 50
Member
 

hi again. l still have the same problem that l cant connect to the can device! 

im using the latest software. any idea what the problem may be?

 

/Glenn 

 
Posted : 25/01/2021 10:15 pm
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