Q&A Forum
Hi folks!
At YourDyno we are proud of the level of service we offer to our customers. Don't hesitate to reach out when you have any problems.
Jostein Fonneland
jostein@yourdyno.com, +47 4840 1279 Phone/WhatsApp or
Kevin Hamilton
kevin@yourdyno.com, +1 (603) 491-5961 Phone/WhatsApp
To diagnose what is going on with your setup, please describe the issue and send use these 3 files:
- Your settings file (Options->Backup options to file)
- The log file
- The corresponding csv file
Please only send these 3 files of a single run, unless instructed otherwise. We sometimes get a huge amount of files and that takes us a long time to sort through.
For remote login, please install Ultraviewer.
Happy tuning!
Hi,
Support is included in the price when purchasing a dyno system from YourDyno. Give me a call at +47 4840 1279 or mail at jostein@yourdyno.com and I will review what you need. Once it is all hooked up we can login with you and set it up.
Hello,
I recently purchased a chassis dyno that was promised to be working and in true old tech fashion it has shat itself before I even got using it. I have found a broken usb port that I may try and fix to see. But I think I would rather upgrade the system. The wiring and mechanical I will have no problem with, but the actual setup I might need some remote desktop with someone. Is this something that can be arranged and I dont mind paying for the service.
Thanks Paul
nice