Q&A Forum

Notifications
Clear all

Install software issue

5 Posts
2 Users
3 Reactions
489 Views
(@jack99)
Posts: 3
Member
Topic starter
 

Hi, I recently bought the YourDyno v5. I've downloaded the file Yourdynoinstaller_3.3.40 but when I try to run it on my computer it says that I can't run it on this computer. I have Windows 10. Is there anything else I've missed that also has to be downloaded before?

 
Posted : 07/08/2023 2:27 pm
(@admin)
Posts: 1447
Member Admin
 

Does it say a reason why it cannot run? Windows 10 is supported. What CPU do you have (Right click on "This PC" and click Properties). 

 
Posted : 07/08/2023 2:56 pm
Six_Shooter reacted
(@jack99)
Posts: 3
Member
Topic starter
 

It says "The app cannot be run on this computer. See if you can find a version for this computer from the software publisher." I have a Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz 2.70 GHz processor.

Windows 10 Pro version 22H2. 

 
Posted : 08/08/2023 12:39 pm
(@admin)
Posts: 1447
Member Admin
 

Get in touch at jostein@yourdyno.com or call me at +47 4840 1279. Install Ultraviewer. I will login and take a look.

 
Posted : 08/08/2023 1:08 pm
(@admin)
Posts: 1447
Member Admin
 

For everyone's information, it was an anti virus issue. Norton Antivirus had flagged the file. 

 
Posted : 08/08/2023 2:20 pm
MikeFries and Marco reacted
Share:
Select your currency
EUR Euro
USD United States (US) dollar